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RETURN POLICY


At Rodeo Home | Home Fabrics & Trims, we take pride in the exceptional quality and craftsmanship of our service. Our attention to detail in design, and material is unyielding, so is our commitment to customer satisfaction. However, if you are not satisfied with your selection, we will gladly exchange / refund the item purchased according to the return policy stated below.


  • Finished Products consist of: Window Panels, Decorative Pillows, Pillow Inserts, Tiebacks, Throws and all Window Hardware. .
  • Original receipt is required for an exchange or refund.
  • Merchandise may be returned within 14 business days from the shipping date with an authorization code and may be subject to a 25% restocking fee.
  • We will not accept any Returns / Exchanges after 14 business days from shipping date.
  • Please note that all items being returned must be in the original packaging and have an approved return authorization code.
  • All returns on finished products will be refunded with a 25% restocking fee, plus freight coming and going.
  • All items that are cut, altered, washed, treated or steamed will not be eligible for return or exchange.
  • PLEASE BE SURE TO REQUEST A SAMPLE FOR ALL PURCHASES SINCE COLOR'S MAY SLIGHTLY VARY.
  • All dye lot sample swatches must be approved via email or written consent.
  • NO RETURNS / EXCHANGES ON CUT YARDAGE.
  • Cut yardage consists of Fabrics and Trims only.
  • All fabrics have natural characteristics that are not defects. Irregularities such as shading, slabs, and loom separations are characteristics of natural yarns and are therefore unavoidable
  • Any further information needed please contact us: info@rodehome.com or 213-689-9600

INTERNATIONAL


  • ALL INTERNATIONAL SALES ARE FINAL

SALE ITEMS


  • All items under Sale section are Final Sale. 
  • All items on sale during time of promotion are Final Sale.
    • All purchases made within the retail store, must be returned at the same location of the purchase. 
    • The retail store will not accept any Exchanges / Returns from items that were purchased online.
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      Send Return Items To:

      Rodeo Home | Home Fabrics and Trims
      910 Wall Street
      Los Angeles, CA 90015

      Please email info@homefabricsandtrims.com to notify and indicate the reason for return.

      LAST UPDATED: 11/18/2013

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