At Rodeo Home | Home Fabrics & Trims, we take pride in the exceptional quality and craftsmanship of our service. Our attention to detail in design, and material is unyielding, so is our commitment to customer satisfaction. However, if you are not satisfied with your selection, we will gladly exchange / refund the item purchased according to the return policy stated below.
- Finished Products consist of: Window Panels, Decorative Pillows, Pillow Inserts, Tiebacks, Hold-backs, Key Tassels, Throws and all Window Hardware.
- We only accept Returns / Exchanges that were purchased on this website.
- All purchases made within the retail store, must be Returned / Exchanged at the same location of purchase.
- Original receipt is required for an exchange or refund.
- Merchandise may be returned within 14 business days from the original invoice date.
- We will not accept any Returns / Exchanges after 14 business days of original invoice date.
- Please note that all items being returned, must be in its original packaging.
- All exchanges on finished product will be refunded with a 25% restocking fee, plus freight coming and going.
- All items that are cut, altered, washed, treated or steamed will not be eligible for return or exchange.
- Tax is non negotiable and non refundable once the item has been shipped .
- NO RETURN / NO EXCHANGE rule applies to all international shipments. Please request for a sample swatch, as color may slightly vary.
- *PLEASE BE SURE TO REQUEST A SAMPLE FOR ALL FINISHED PRODUCTS SINCE COLOR'S MAY SLIGHTLY VARY.*
- Samples are pre-cut and not necessarily from the same bolt you will receive. Dye lots are not guaranteed.
- If for some reason the sample option is unavailable on a Finished Product, Please contact us through Customer Service, or by Telephone (213) 689 - 9600
- NO RETURNS / EXCHANGES ON CUT YARDAGE.
- Cut yardage consists of Fabrics and Trims only.
- The only exception for returning cut yardage, is if the item received was not the item you ordered.
- Website clearly states to request a sample before purchasing an item.
- All cut yardage is final sale and non-refundable, due to the nature of the product.
- All fabrics have natural characteristics that are not defects. Irregularities such as shading, slabs, and loom separations are characteristics of natural yarns and are therefore unavoidable.
- ALL INTERNATIONAL SALES ARE FINAL
- All items under Sale section are Final Sale.
- All items on sale during time of promotion are Final Sale.
- All purchases made within the retail store, must be returned at the same location of the purchase.
- The retail store will not accept any Exchanges / Returns from items that were purchased online.
IN STORE PURCHASES
Send Return Items To:
Rodeo Home | Home Fabrics and Trims
910 Wall Street
Los Angeles, CA 90015
Please email email@example.com to notify and indicate the reason for return.
LAST UPDATED: 11/18/2013